Testimonials

When I first started working with ActionCOACH and Coach Thom my intent was to sign on for a year... which has come on gone.

I have been challenged in a lot of areas by his coaching and have at times enjoyed those challenges. Also, I think it's inarguable that we’ve experienced sales growth as a result of having worked with Coach Thom.

Thanks so much for the hard work you've contributed. I have said before and will continue to say that the money spent on coaching with you was some of the smartest money we've spent in a long time. Quite simply, you deliver more then what your clients pay for, and that is a rare thing.

Patrick Miller, Owner
Graber Supply and Pole Buildings

Coach Graham Side helped us reach our 90 day goals quickly, things like a precise budget and leveraging many new marketing opportunities. Graham helps us to decide our direction rather then telling us what to do. We have a "fell good" attitude about what we have accomplished so far and are looking forward to seeing the results, measurements of the strategies we have initiated.

Tom Bechtel
Heritage Lawn & Landscape

What do you like most about working with ActionCOACH?
Tim is great at sorting through a lot of information, he is very detail. Tim knows where we left off from coaching session to coaching session so we don't waste any time.

What do you like most about working with Coach Tim Rooney?
Tim is straight forward gets right to the point. He asks a lot of questions and leads me and my team tell help him understand our goals then helps us set up plans, SMART goals to get the desired results.

BFO... we would spend a lot of time working on projects and then one day Tim would ask a few questions and the answer jumps right out at us.

What would you tell someone who is considering working with ActionCoaches Tim Rooney?
I would strongly recommend ActionCoach, they are a very thorough group of coaches who care greatly about the success of your company. If a business owner can explain and share his goals or concerns with an ActionCoach they will be able to help.

Dan Allgyer
The Barn Yard

What do you like most about working with ActionCOACH?
They have a system that can be tailored to my business and my needs. The program is easy to follow and very early on I could see the results we were making.

What do you like most about working with Coach David Johnson?
He is responsive to my needs and has insight into what things we should be working on first. Coach David keeps me on track to take care of primary problems; he keeps me from going down rabbit trails.

Coach David recommended some strategies to improve cash flow. This was my BFO; it was like wow I should have been doing those 6 months ago.

I would tell other business owners that ActionCOACH and Coach David have been very helpful. If you want to improve your business, increase sales and not lift it all on your own back they are here to help.

Paul Waltman
Waltman Accounting.

What do you like most about working with ActionCOACH?
The accountability factor, we would not be where we are today in our marketing efforts without the help of the ActionCOACH system and Coach Mike to keep us moving forward, holding us accountable. He pushed us to make Primo 106 a priority client and to produce the materials we needed to get the word out.

What do you like most about working with Coach Mike Greene?
What I like most about Coach Mike is his insight; he has very good business sense and great resources from all the coaches in the firm. Mike is great in holding us accountable in a respectful manner and he is great in following up on projects to ensure we are completing any homework.

The first BFO I experienced was knowing I have to work ON my business not just IN my business. That clients will not just walk off the street, that you have to make a plan and follow the plan to grow and that requires me as the business owner to work ON my business.

I would highly recommended ActionCOACH and Coach Mike to my fellow business owners. I have already given testimonials on Coach Mike's behalf. Coach Mike is easy to work with; he is helping us get the results we are looking for. Soon after working in the program you realize you are getting results, laying out a plan and taking steps to achieve your goals. I am certain we would not be where we are today without the help we receive from Coach Mike.

Tom Castanzo
Primo 106 Marketing Communications Inc.

As my young business was growing, I was finding less and less time to accomplish the things on my To Do list. I met with 3 or 4 business coaches in hopes of finding someone who could help me gain better control over my business and time. It wasn't until I met Marcia that I found someone who was GENUINELY interested in MY success and understood that my personality and business didn't fit the cookie cutter approaches that others seemed to ascribe to. Coach Marcia helped me realize that in order to grow

SUCCESSFULLY, I would need to improve some things IN my business first. Together we developed a longer term vision for my business, and it really helped me get focused on some key areas of improvement. I got serious about getting rid of poor performers, hiring the RIGHT people, and holding employees accountable for playing by my rules.

We've developed systems that have helped the business run more efficiently, and have improved our performance and therefore our customer service. All of this has resulted in a 65% increase in my sales from the previous year with almost no money spent on marketing and advertising my business. I can't imagine running my business without my coach.

Julie Wilson
A+ Mailing Solutions LLC, Middletown

"We made so much more money since we started working with Coach Thom. Last year our profits went up by 230%. We are a young couple in business together and to be honest- never dreamed our business could be where it is. Coach Thom humbly tells us our success is due to our raw talent, but I like to point to him that it's just a like a football team. Raw Talent doesn't win Super Bowls- an experienced and great Coach is just as important. It hasn't been smooth sailing all the time- we've really gotten "beat up" in a few sessions but have learned lessons from it. Coach Thom' relentless focus on our cash flow has not only helped us through that first year of business when so many entrepreneurs go under, but helped keep our growth seems manageable. I would highly recommend the focus and guidance he brings.

When we first considered coaching we were nervous, wondering "how would we pay for a small business coach?" We were not quite sure if we wanted someone looking at our business dirty laundry. But working with Coach Thom Finn has been wonderful. Now we take credit for working very hard to get this improvement, but we know we could not have accomplished this working on our own. We know we are working with the "mean coach"- he's very demanding and tells it like it is whether we want to hear it or not, but we really look forward to our sessions.

Coach Thom brings a sense of security to our decision making process and the guidance and advice he brings to each session has been essential. He really has taught us a new way of thinking about our business that has saved us year of mucking around. When we look around at other business owners we see who are doing the same thing over and over and over again, we want to tell them they need a coach and they just look at us with blank stares. They just don't get it- that there is a new and profitable way of looking at their business that an outside point of view can bring. All of us small business owners have some sort of blind spot- and a coach shines a light on it so it's out in the open. We plan on working with Thom Finn for a long, long, long time."

Rachel and Jim Shenk
JimRay Farms

"Business coaching has helped us get our business under control. Marcia helped us take our company from losing money to being consistently profitable month after month. We now have the financial and operational information that we need to know where our business is at currently, and what we can expect in the coming weeks. And we are building the management and operational structures that will be needed to support our business as it continues to grow. We would recommend Marcia and business coaching to any business owner who is serious about making changes in their business, and getting to the next level."

M. Herman and K. Greenhalgh
Commonwealth Funding Group

"I'm a man of few words. The proof is in the numbers. After 9 months with Coach Thom our Net Income rose 118%. We went from losing money to making money. We really didn't need help in the marketing, so Coach Thom really pushed us in our shop and manufacturing efficiency. 118%..."

Omar Esch
Herndon Reload Company, Herndon, PA

"I have always believed in setting goals, and I have always felt that there was more to life than what I have had in the past. What was missing was the clarity needed to see the future, and the understanding of how to pull it all together. I now have both of these since I have worked with you. So thank you, Marcia, for all of your help, all of your support, and the faith and trust you instill in everyone around you."

J. Miller, Four All Seasons

My biggest anxiety when considering coaching was "can I afford it?" But I quickly saw first hand the difference that having a coach made and saw for me that yes-it was worth it! I believe that the coaches are very aware of their clients' investments and work very hard to make coaching pay for itself very quickly. In fact coaching actually paid for itself faster than I thought- within the first 6 months we took my gross profits from 17% to 46%! Coach Thom also helped me improve my AR which in turn helped my cash flow. Coach Thom worked very methodically with me on where we should focus and what we should work on first. He moves at a pretty fast pace and is pretty demanding but it was exactly what I needed. For example, Coach Thom had some great ideas for ads so we ran a few new ads in different medias, then we tested and measured and found out what was working and –just as importantly what was not working-this has helped me to not waste money on ads that just weren't working. My Action Coach also helped me set up systems so now things don't fall through the cracks and our clients have noticed the improvement in our shop appearance.

I am very thankful I signed up with Coach Thom and I would very much recommend coaching to any business owner or executive who wants to grow, improve and reach their dreams. It is great and a good feeling to know you have someone you can call to get advice anytime. I think it is very important to have someone from the outside looking in. Coach Thom can help me make much better decisions. I can not imagine not having a coach!

Matt Snader, Snader Computer Services

"Despite my initial hesitation to employ a business coach, I have come to appreciate the value of your knowledge and commitment to helping me improve my business practices. I would be pleased to recommend your services to anyone considering using a business coach."

L. Belis, The Dancer's Pointe

"Before my involvement with Action, I spent most of my 60-80 hrs per week on routine maintenance and operational upkeep of the business. I worked many 'behind-the-counter hours,' and I thought this was the most valuable place for me to be. I was wrong! It took a leap of faith to let Action show me that my business can run well without having me at the counter, but I'm glad for it. Now I have developed systems that check and balance the performance of my staff, while I am spending that new found time developing marketing and enhanced operational strategies that will grow my business. Action has also helped me prioritize the projects that will benefit my business the most. For instance, I spent a great deal of time improving the way the business worked internally, so it could handle the increased volume without compromising our high standard of customer satisfaction. Before rolling out marketing programs that Action helped me format, I had help developing a 'Testing and Measuring System' so I could learn the true results of these marketing efforts."

Karl Ross, Owner, Laserdome Entertainment Center, Manheim, PA
www.laserdome.com

"In our three years of working with Coach Thom, our Net Income has increased -on average- 447%! Our first year, with Coach Thom's hammering us on revenue improvements, our net income was over 2,000%. He told us that was not possible and one of our homework assignments was to go back and check our math...thankfully our math was correct. We were eager to start on systems for our business, but Coach Thom insisted we work on revenues and thus net income first. He actually stayed until 700 pm with us one night making sure we understood the marketing plan concept he came up with for us. What has let us have consistent improvements were not only the single marketing strategies but the marketing systems that went with it-like our simple-easy to use Marketing Plan. We have been able to use our same system year after year."

Kevin and Teresa Jury, Owner
Kevin's Place Restaurant and Catering, Lykens, PA

We decided to invest in a business coach because we were in total chaos! Nothing was working and we kept trying different methods, but nothing worked. In our first year with ACTION International, we saw a 50% increase. Our second year brought a 30% increase and we also expect a 30% increase this year as well. We have also gained valuable knowledge on systems and now we have processes in place and have upgraded our software and computer systems. My experience with my business coach has been invaluable and I think most people could benefit from their services in some form at some level. Even businesses that run smooth could be fine-tuned to run more efficiently. I would definitely recommend ACTION International to another company.

Les Kreider, Kreider's Upholstery & Canvas

My business was growing and I had little to no experience managing others. I was sure I was missing a lot of knowledge. That was my main reason for considering business coaching. ACTION coaching has given me the confidence to move forward in setting up and fine-tuning systems. Employees have been advancing faster and I am able to delegate better. I am running the business, not vice versa. I have learned that the business coaching has been more valuable then I ever thought possible. I knew I needed coaching, I just didn't realize how much. The coaching has paid for itself in giving me more time to manage what I have and fewer days on the road. You can't afford not to work with a coach!

Sam Stoltzfus, Lanchester Gas

I was a little leery of this whole coaching thing, since I had talked to consultants before. But the real difference in coaching, and specifically Coach Thom at ActionCOACH, is the fact that he is also a business. A real entrepreneur that has won some and lost some and understands what I go through day in and day out. Sometimes the best value is just being able to sit down and talk to Coach Thom and get my vision back again. Of course the increase business results don't hurt either!! Thom you are a real shot in the arm for me. Thanks for everything you do.

Nate King
King Brothers Transport